1.
Get to know the shipping and returns policies before purchasing
You can find this information on the product’s page, under the SHIPPING & POLICIES section.
All the devisers on Todevise manage their profiles and store themselves, and they have the freedom to decide their shipping, warranty and returns policy.
2.
Returning an item
Before initiating the return process, we advise you to talk with the deviser through our CHAT system and get the following information:
/ a confirmation that they will accept the return
/ the return address
/ an agreement determining who will cover the costs of the return shipping
3.
Further issues
If you cannot reach an agreement with the deviser, or you encounter any problem, please contact our customer support department here.
